What do you do when 911 doesn’t or can’t help you? New Yorker
Robert Davis called 911 twice to report his wife was suffering from severe
chest pains, but by the time help arrived about an hour and a half later,
it was too late–his wife had died of a heart attack. The attack
occurred during the December blizzard that seriously impacted New York
City, but the weather conditions were not cited as a deterrent to getting
aid to Davis and his wife, Claire Reed. It took the ambulance only 3 minutes
to reach Reed, but it took 911 operators some 97 minutes to alert the
ambulance to the call. Robert Davis plans to files a $20 million wrongful
death lawsuit against the city.
Though weather did not delay medical help from reaching Reed, the city’s
emergency operators were bombarded by calls. In fact, according to
this article, there were some 1,300 emergency calls piled up. Mayor Bloomberg was not
around during the storm, and city officials did not do a great job dealing
with the blizzard. The Chief of Emergency Medical Services was demoted,
though that is probably not much consolation for Davis.